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Experience Smarter Technology Support in Houston, Sugar Land & The Woodlands

Manage your home technology with a local team by your side. Our customizable technology support and membership plans give you priority access to fast, expert assistance, so your systems stay running smoothly with minimal downtime.

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Next-Level Service of Your Entire Technology Ecosystem

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Accelerated Response Times: You will hear back from a member of our dedicated support team within ten minutes of submitting a request.

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Monday through Sunday Comprehensive Support: Your technology needs don’t take a break, and neither do we. We offer on-site night and weekend support.

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24/7 Expert Support: Reach out to our remote troubleshooting team via call, email, or chat to resolve issues without an on-site visit.

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Limited Downtime: With remote monitoring and troubleshooting, we proactively fix problems before you notice them.

Employ Your Own Experienced IT Staff for Your Smart Home

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Support As Soon As You Need It
Take advantage of a team of specialists ready to respond to your call or email in as little as 10 minutes. In most cases, our remote monitoring staff can solve common tech issues without having to wait for on-site support.
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Expedited Resolution During On-Site Calls
We know not all issues can be solved remotely, but our on-site team still benefits from that initial intake. They’ll already know your problem and come to your home prepared to resolve it quickly and efficiently.

Bespoke Customer Service With You In Mind

Efficient Collaboration

Start by reaching out to our remote support team 24/7/365. They’ll work with you to fix any issues you’re having. If it’s not possible, they’ll have an official hand off with our on-site team so they come prepared with all the knowledge needed to deliver a quick resolution at your home.
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Cut the Service Line

Avoid lengthy wait times when on-site service is needed. Our service plan members get priority scheduling for any house visits. And you’ll be able to reach out to our team at night and during weekends. There’s always a tech specialist on call ready to help.
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Tech Health Checks

The best way to keep your smart home running smoothly is to be proactive about maintenance. Our staff will monitor all your technology to identify issues before they become a problem. All without having to set a foot in your home or interrupt your routine.
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Reduced Labor Rates

Enjoy discounted service rates when you sign up for one of our service plans. Since our health monitoring is so effective, we can save time and money to deliver preferred labor rates and scheduling for our clients.
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Our premium support memberships

Provide access to remote assistance, priority scheduling, and more.

Watch the video to learn more about our membership experience or schedule a consultation with one of our membership specialists for more information.

Choose Your Support Experience

and get up to 10% off your membership with Annual Billing

Essentials+

You value 24/7/365 access to the support team.

Features

✓ 24/7 Remote Support within 60 min
✓ Remote appointments with Adv Support

Priority

You also need the flexibility to schedule on-site appointments tailored around your schedule.

Features

✓ 24/7 Remote Support within 30 min
✓ Remote appointments with Adv Support
✓ On-site support within 2-3 days if urgent
✓ Prioritized appointment scheduling
✓ 1 x annual tech reviews

Proactive

You also value a hands-off approach to keeping your system online, all the time.

Features

✓ 24/7 Remote Support within 30 min
✓ Remote appointments with Adv Support
✓ On-site support within 2-3 days if urgent
✓ Prioritized appointment scheduling
✓ 2 x annual tech reviews
✓ Night + weekend appointments (if available)
✓ Discount on service labor
✓ Proactive system monitoring

Signature

Reserved for our most discerning clients with a 10-min. response time on top of all of the other features.

Features

✓ 24/7 Remote Support within 10 min
✓ Remote appointments with Adv Support
✓ On-site support within 2 days if urgent
✓ Prioritized appointment scheduling
✓ 2 x annual tech reviews
✓ Night + weekend appointments
✓ Discount on service labor
✓ Proactive system monitoring
✓ Skip the line, every time

Do You Want to Upgrade to the Luxury Service You Deserve?

Unlock your technology's true potential with our service plans. Contact us to learn about covered features, pricing, and more.